Elite Edge AI | Staff Nail Salon Onboarding

Staff salon record

Call 1: Enter the staff access key, then select START NEW SALON to create the Salon ID.
Call 1: Complete and submit Forms 1 and 2 with the salon owner.
Call 2: Search the archive for the existing salon and select the matching Salon ID.
Call 2: After testing, review and submit Form 3 with the salon owner.

Staff access key

Find by salon, owner email, phone, or Salon ID

Active Salon ID: None selected

Complete and verify salon information

Prefill public Google information before the call, mark it unverified, then confirm every public detail with the owner. Complete the remaining decisions together by phone before continuing to Stripe Setup.

Step 1 of 3

Choose your package

Select the package confirmed during your setup review.

Appointment Protection Nail Salon Growth System AI Front Desk System Complete System

Shop basics

Salon name customers see

Legal business name, if different

Owner name

Owner mobile phone

Owner email

Booking, deposit, cancellation, no-show, review and usage alerts will be sent by text message and email to the owner’s mobile phone and email above.

Different alert recipient (optional): name, mobile phone number and email addressLeave this blank to send all alerts to the owner.

Phone number customers call to reach your salonUse the number shown on your Google Maps listing, website, or social media.

Shop address

Website

Public Google Maps link for your salonOpen your salon in Google Maps, tap Share, then copy and paste the link here. A share.google or maps.app.goo.gl link is accepted.

Which language should we use when helping the owner?

Hours, staff and services

Business hours by day

Days or times customers cannot bookInclude regular days off, holidays, lunch breaks, meetings, or other blocked times.

How far ahead can clients book?

Staff names, schedules and services each person performs

Who needs calendar access? Include each person’s name, job, and email addressEach person receives an individual login. Owners and managers receive full calendar access. Technicians receive access only to their own schedule. Elite Edge AI tests every login before the system is turned on.

Service menu: name, duration and regular price

Minimum booking noticeRecommended to capture immediate demand and fill open chair time.

If a requested technician is unavailableIf no qualified technician is available, collect the request for staff follow-up.

Appointment protection rules

These answers control the full-price option, discounted deposit option, combined-service time categories, reminders, cancellation, and rescheduling.

Customers always have two choices: Full price — no deposit, or Discounted price — pay the deposit. For a multi-service appointment, the system adds the duration of every selected service before choosing the short, medium, or long deposit. Suggested time examples: Short time appointment — 30 minutes or less; Medium time appointment — 31–60 minutes; Long time appointment — 61 minutes or longer. The shop may change these time cutoffs.

Short time appointment: maximum combined minutesSuggested starting example: 30 minutes or less. Add every service in the appointment before comparing the total.

Short time appointment depositElite Edge AI suggested starting point: $20. The shop may change it.

Medium time appointment: maximum combined minutesSuggested starting example: 31–60 minutes. Anything above 60 minutes is a long time appointment.

Medium time appointment depositElite Edge AI suggested starting point: $30. The shop may change it.

Long time appointment depositSuggested time example: 61 minutes or longer. Suggested deposit: $40. The shop may change both.

Discount for choosing the deposit option

Discount amount or percentage

Apply the discount to

Custom deposit or discount exceptions

Late-arrival grace period

Reminder schedule

Deposit policy approval

For discounted deposit bookings, deposits are non-refundable. One reschedule is allowed through the private link at least 24 hours before the appointment; the new appointment must be within 30 days. If the deposit is forfeited, the customer may book at full price with no deposit or start a new discounted booking with a new deposit.

Use the Elite Edge AI recommended policyReview changes with me first

AI Front Desk: phone call rules

The AI phone service starts in English and Spanish.

Languages the AI may speak with callers

What should the AI say when it answers?

Questions and information the AI may answer

What prices may the AI give callers?

What must the AI never answer or promise?

Phone number for live call transfersEnter the number the AI should call when a customer needs to speak with the owner or staff.

When are live transfers allowed?

What should the AI do when your salon is closed?

Unwanted sales, spam, and wrong-number calls

What should the AI do during emergencies or threatening calls?

When may the AI send text messages?

Recommended phone rollout — this is the only rollout we use

We test privately on a temporary number.
The owner calls, tests, and approves the AI.
The salon keeps its existing public phone number.
No live call forwarding starts until the owner approves the AI.
We test a rollback so forwarding can be disabled quickly.

Which ring should the call go to AI?Immediately sends calls directly to AI before the salon phone rings. Ring choices let salon staff answer first; AI receives only unanswered calls after the selected delay. Exact timing depends on the salon’s phone carrier, so Elite Edge AI will verify the setting before activation.

Different ring or timing preference (optional)Complete this only if you selected another ring or carrier-specific timing.

I understand that local law may require callers to be told that the call is recorded or answered by AI. Before the system is turned on, Elite Edge AI and I will confirm the notice it will use.

Final accuracy

Anything else we should know?

I confirm these answers are accurate and may be used to configure my selected Elite Edge AI package.

Stripe setup

Complete this after About Your Salon. Submit Forms 1 and 2 before Elite Edge AI begins any automation or buildout. No passwords or account access are needed.

Step 2 of 3

Stripe setup contact

Shop name

Salon owner who will complete Stripe setupWe will send the secure link to the owner’s email and mobile number from Step 1. Enter different contact details below only if needed.

Different email for the Stripe link (optional)

Different mobile number for the Stripe link (optional)

Would you like us to contact you to coordinate Stripe setup help?

Stripe deposit setup

We send the owner a secure Stripe link. Stripe collects identity and banking information directly. Elite Edge AI never sees or stores it.

I approve creating or connecting a Stripe account owned and controlled by my salon. Stripe will pay customer deposits directly to that account.

Monthly payment rules

Your signed agreement shows the exact setup fee and monthly price. These checkboxes confirm how billing works.

I understand my salon has one active service package and one monthly subscription. If I upgrade, the new monthly subscription replaces the old one instead of charging for both.

If my package includes AI phone calls, AI Front Desk includes 500 minutes per month and Complete System includes 750 minutes per month. Unused minutes expire at the end of each month. Calls beyond the included minutes cost $0.25 per minute. We will notify you after you use 75%, 90%, and 100% of the included minutes.

I confirm these choices are correct and apply only to the package and setup I approved.

Your final review and permission to turn on the system

Elite Edge AI fills in the test results before reviewing this page with you. You review the plain-language summary, tell us about any corrections, and decide whether we may turn on the system.

Step 3 of 3

Elite Edge AI completes the test results first. Passed means the test worked. Needs correction means we must fix it. Not included means the feature is outside this package. Not tested yet means it is not ready for approval.

Salon, package, and review

Salon ID — loaded from the central archive

Shop name

Owner email for the automatic Form 3 copyVerify this email with the owner before pressing SUBMIT.

Package being turned on

Elite Edge AI team member who recorded the test results

Date the tests were recorded

Name of person approving the system

Owner review date

Test results prepared by Elite Edge AI

We record each result before reviewing this summary with the owner.

Booking page shows the correct services and full prices

Combined services use the correct time and deposit

Deposit, cancellation, and rescheduling rules are correct

Full-price and discounted-deposit payment tests worked

Confirmation and reminder messages arrived correctly

Staff hours and unavailable times are correct

Owner alerts reached the correct phone and email

AI phone answered approved questions correctly

Calls transferred to the correct person

Review request, reply, and owner alert worked

AI phone minutes and usage alerts are correct

Owner corrections

Does anything need to be corrected before we turn on the system?

Corrections or changes requested by the owner

Permission to turn on your system

I reviewed the plain-language test summary. I approve the setup shown to me and give Elite Edge AI permission to turn it on.

Complete nail salon onboarding together on the call.